Frequently Asked Questions

How do I know if a product is in stock?

Availability of each product is clearly indicated on its individual page. Products that are out of stock cannot be purchased and will be marked accordingly. Additionally, items with limited stock remaining will be noted to ensure you are informed of their availability.

Can I get more information about the materials and care instructions for a product?

Detailed materials and care instructions for each product are included in the product description. For further reference post-purchase, you can also consult the care tags attached to the product.

Are the colors of the products shown on the website accurate?

We strive to ensure that the colors in our product photos are as accurate as possible. However, please note that the color representation may vary slightly from the physical product due to screen variations and lighting conditions.

What payment methods do you accept?

Our website supports a wide array of popular payment methods, including PayPal, Google Pay, Venmo, Visa, MasterCard, American Express, Discover, and others. Please note that we do not currently accept cryptocurrencies such as Bitcoin or Ethereum.

Is it safe to use my credit/debit card on your website?

Protecting our customers' privacy and security is paramount. Rest assured that your personal and payment data is securely encrypted and handled with the utmost care.

How do I create an account on your website?

Creating an account is straightforward and can be done by clicking the account creation icon on our website. You will simply need to provide an email address and create a password.

What are the benefits of creating an account?

An account offers multiple advantages: access to a comprehensive overview of your order history, streamlined management of purchases and returns, quick checkout with securely stored delivery and payment details, and the ability to create a personalized wish list to keep track of your favorite items.

I forgot my account password. How can I reset it?

Should you forget your password, simply click on the "Forgot Your Password?" link under the account login section for reset instructions.

How often do you restock items?

Restocking frequency varies based on brand, global supply chain factors, and customer demand. Restocking times may differ across products.

How can I find out about upcoming sales and promotions?

Stay informed about our latest sales and promotions by signing up for our newsletter.

Are there any exclusive offers for newsletter subscribers?

Absolutely! Subscribe to our mailing list to receive exclusive offers and promotions directly in your inbox.

What are your customer service hours?

Our dedicated customer service team is available to assist you daily from 9 AM to 6 PM.

How can I get in touch with customer service?

For any inquiries or assistance, you can reach our customer service team via phone, text, email, or by leaving a message through our contact form.