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Privacy Policy

 

Effective Date: July 17, 2023

 

This "Privacy Policy" outlines the privacy practices of Ella Harper, LLC., and its subsidiaries and affiliates (referred to as "Ella Harper," "we," "us," or "our") concerning the use of the website www.ellaharper.com and related services (collectively, the "Services"). This policy explains how we collect, use, disclose, and safeguard your personal information when interacting with our website and services. By accessing or using our Services, you signify your agreement to the terms of this Privacy Policy.

 

 

Information We Collect

 

We may collect various types of information when you visit our website and use our services. The information we collect includes, but is not limited to:

  • Contact data: Personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title, and company name.
  • Registration data: Information you provide when registering for an account or signing up for an event, including the day and month of your birth and the event you registered for.
  • Data about others: Information about individuals for whom you purchase items or gifts, such as name, delivery address, and phone number. Please obtain proper permission before sharing someone else's contact information with us.
  • Profile data: Information you provide to set up an online account with us, including your username, password, interests, and preferences.
  • Communications: Information you provide when contacting us with questions, feedback, survey responses, or any other form of correspondence.
  • Marketing data: Email addresses or contact details we use to send marketing communications, as well as your preferences for receiving information about our activities, events, sweepstakes, and contests.
  • Purchase data: Information related to your order history, billing address, delivery address, and other details necessary for processing and fulfilling your orders.

 

Data from Other Sources

We may also collect information from various sources, including:

  • Business partners: Information obtained from advertising and joint marketing partners.
  • Data providers: Information acquired from information services and data licensors.
  • Public sources: Information from blogs, forums, or social media platforms.

    Automatic Collection: When you interact with our website and services, we and our service providers may automatically log certain information, such as:

    • Device data: Details about your computer or mobile device, including operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, and general location information such as city, state, or geographic area.
    • Online activity data: Pages or screens you view, time spent on pages or screens, navigation paths, access times, and duration of access.

    Cookies and Similar Technologies: We may use cookies and similar technologies to facilitate automatic data collection. Cookies are small data files placed on your computer or mobile device when you visit our website. They help us understand how the site is being used, improve navigation, and remember your preferences.

     

     

    How We Use Your Personal Information

     

    We use the personal information we collect for various purposes, including but not limited to:

     
    •  Service delivery: To provide, operate, and improve our Services, process purchases, establish and maintain accounts, and communicate with you about updates, announcements, and support messages.
    •  Direct Marketing: If you are an existing customer, we may send you marketing communications about Ella Harper products or services where permitted by applicable law (unless you have opted out).
    •  Research and Development: To analyze and enhance our Services and business.
    •  Creating Anonymous Data: We may create aggregated, de-identified, or anonymous data records to analyze and improve our Services.
    •  Interest-Based Advertising: To display relevant ads on our Services and other sites or platforms based on your interests.
    •  Compliance and Safety: To comply with laws and regulations, protect our rights, privacy, safety, or property, and prevent fraudulent or illegal activities.

     

     

    How We Share Your Personal Information

     

    We may share your personal information with the following third parties:

    Affiliates: Our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

     
    •  Service Providers: Companies and individuals who assist us in operating our Services, such as payment processors, customer support providers, marketing partners, and analytics providers.
    •  Advertising Partners: Third-party advertising companies that collect information about your activity on our site and other sites to show you relevant ads on our Services and elsewhere.
    •  Third-Party Platforms: Social media and other platforms connected to our Services when you use options to access our Services through these platforms.
    •  Public: Other users and the public when you disclose personal information for public use, such as product reviews or feedback.
    •  Professional Advisors: Lawyers, bankers, auditors, and insurers when necessary for their professional services to us.
    •  Authorities and Others: Law enforcement, government authorities, and private parties when we believe it is necessary or appropriate for legal compliance, fraud prevention, safety, and rights protection.

     

     

    Your Choices

     As a user, you have the following rights and choices:

    •  Access or Update Account Information: You may review and update certain personal information in your account profile.
    •  Opt-Out of Marketing Communications: You can opt out of receiving marketing-related emails or text messages by following the instructions provided in the communications.
    •  Cookies: You can remove or reject cookies from your browser settings. Refer to our Cookie Policy's "Your Choices" section for more information.
    •  Interest-Based Advertising: You can opt out of interest-based advertising through the mechanisms provided in our Cookie Policy's "Your Choices" section.
    •  Do Not Track: Our Services do not currently respond to "Do Not Track" signals from internet browsers.
    •  Privacy Settings: App users can disable precise location access in their mobile device settings.
    •  Opting-Out: Opting out of certain services may affect your ability to use specific features or receive targeted advertisements.

    Security Practices

    We employ various organizational, technical, and physical safeguards to protect the personal information we collect. However, as with any internet-based technologies, security risks are inherent, and we cannot guarantee the absolute security of your personal information.

     

     

    International Data Transfers

     

    Ella Harper is headquartered in the United States, and your personal information may be transferred to locations outside your jurisdiction where privacy laws may differ.

     

     

    Children

    Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from such individuals. If we learn that we have collected personal information from a child without proper consent, we will promptly delete it.

     

     

    Changes to This Privacy Policy

     

    We reserve the right to modify this Privacy Policy at any time. In case of significant changes, we will notify you by updating the date of the Privacy Policy and posting it on our website. Your continued use of our services signifies your acceptance of these terms.

     

     

    Notice to California Residents

     

    If you are a California resident, we want to provide you with the information and rights granted under the California Consumer Privacy Act of 2018 (CCPA).

     

    Personal Information Collection, Use, and Sharing: We do not sell your personal information. However, we work with third-party advertising and social media companies like Google and Facebook, which may collect device and online activity data to show you relevant ads across our Service and beyond. For more details, please review our "Interest-based Advertising" section.

     

    Your California Privacy Rights: As a California resident, you have certain rights related to your personal information:

    • Information: You can request details about the categories of personal information we have collected in the past 12 months, the sources of such data, and our business or commercial purposes for collection.
    • Access: You may request a copy of the personal information we hold about you.
    • Deletion: You can ask us to delete your personal information, subject to legal limitations.
    • Opt-Out: You can opt out of interest-based advertising by following the instructions in the "Your Choices" section.
    • Requesting and Exercising Your California Privacy Rights: To exercise any of these rights or learn more, please contact us at privacy@ellaharper.com. We may need to verify your identity before processing your request.

     

     

     

     

     

    Cookie Policy

    Like many websites, we use cookies and similar technologies to improve your browsing experience and understand how you use our site.

     

     

    Other Sites and Services

     

    Our website may contain links to other third-party websites and services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies before interacting with them.

     

     

    Security and International Data Transfers

     

    Protecting your personal information is paramount. Ella Harper employs various security measures to safeguard your data. However, please be aware that when you use our services, your information may be transferred and processed in countries with different privacy laws.

     

    Your Choices


    Like many companies online, we use services provided by Google, Facebook and others companies that use tracking technology. Your choices for opting out of these companies’ use of your personal information for interest-based advertising include:

    • Blocking cookies in your browser: Many browsers allow you to remove or reject cookies, including cookies used for interest-based advertising. Instructions to do this vary by browser. Please note that many browsers accept cookies by default until you change your settings.
    • Blocking advertising identification use in your phone settings: Your mobile device settings may provide functionality to limit use of the advertising identification associated with your mobile device for interest-based advertising.
    • Using privacy plug-ins or browsers: You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features or extensions and configuring them to block third party cookies and trackers.
    • Platform opt-outs: The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
      • Google: https://adssettings.google.com
      • Facebook: https://www.facebook.com/about/ads

     

    Contact Us

     

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at contact@ellaharper.com.

     

    We value your privacy and want you to feel secure when interacting with Ella Harper. Rest assured that we will keep you informed of any changes to this Privacy Policy, and your continued use of our services signifies your acceptance of these terms.